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IT Infrastructure Services

Our IT Infrastructure Services

01

Desktop Management

02

Microsoft Server Management

03

Technical support for Microsoft Server Management

04

Microsoft Exchange and Office 365

05

Technical support for Microsoft Exchange and Office 365

06

Microsoft Azure Management

07

Technical support for Microsoft Azure Management

08

Amazon AWS Management

09

Technical support for AWS Management

Desktop Management

  • Managed Desktop services is an advanced service that allows users to outsource the responsibility of monitoring and maintenance.

  • Desktop computers and to concentrate on more business-specific functions.

  • Considering the importance of this service, samsdegorec offers end to end managed desktop services.

  • We leverage these desktop support services, knowledge, and expertise to drive improvements and efficiencies for our clients.

Following are the key technical support for Desktop Management

  • Infrastructure consulting and integration
  • Remote Access for Instant Support
  • Antivirus and Malware Protection
  • Patch Management and Proactive Maintenance
  • Mac and Windows Functioning in Harmony
  • Troubleshooting & Repairs
  • Reliable real-time/historical reporting
  • Securely managed environment
  • Gain insight into the overall health of desktop environment

Microsoft Server Management

  • Organizations with a selective sourcing model can leverage the freedom from daily management of IT infrastructure, by having the right expertise, large talent pool access, and high availability of the IT Infrastructure while having clear predictability of total cost of ownership.
  • Managing and maintaining servers to keep them running with minimum downtime. It involves a set of routines that stretch between Operating System deployments, Patch Management, Security Implementations for all the servers within a network.
  • Server Management is crucial to enterprises that maintain dedicated servers like Application Servers, Proxy Servers, Mail Servers, Web Servers, etc.
Following are the key technical support for Microsoft Server Management:

  • Installation and configuration of Windows server Best Practices.
  • Deployment of servers with security and compliance best practices.
  • Server Patch Management and Proactive Maintenance.
  • Optimization and tuning of servers for high performance.
  • Antivirus and Malware Protection with required exception.
  • Virtual Machine Mgmt. (VM, Hyper-V)
  • Server Migration & Maintenance
  • Server Consolidation and Virtualization

Microsoft Exchange and Office 365

  • We provide both Exchange on premise and Office 365 Cloud services to meet the needs of enterprise, Small and Medium businesses across the globe, with the ease of access, enabling a user to access his mailbox from anywhere in the world.
  • We deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, knowledge transfer, and effectively manage incidents to ensure timely and high-quality communication with customers and resolution of all kinds of issues.
Following are the key technical support for Microsoft Exchange and Office 365

  • Design, Implementation, Maintenance & Support
  • Migration planning and execution
  • Break-fix issues and advisory scenarios ranging from deployment/installation of Exchange On-premise servers/Office 365/Outlook.
  • Monitoring Health check of Exchange Server and O365.
  • Exchange recovery analysis and remediation

Microsoft Azure Management

  • Microsoft Azure is the public cloud computing platform by Microsoft which offers software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS).
  • We deliver an individual migration strategy and help you implement your cost-effective and high-performing Azure environment.
  • We assess the performance of your Azure environment and issue procedures for its optimization and improvement.
  • Reduce tenancy costs.
  • Increase the overall performance of your Azure environment.
Following are the key technical support for Microsoft Azure Management

  • Remote Monitoring
  • Azure portal
  • Azure Resource Manager provider
  • Azure PowerShell
  • Azure Infrastructure Setup
  • 24x7 Support

Amazon AWS Management

  • AWS managed services include Compute, Storage, Migration, Database, etc. There is much more to add on and it is hard to list them out here.

  • We are experts for cloud infrastructure and use our skills for managing, automating and monitoring the client’s environment.

Following are the key technical support for AWS Management

  • Remote Monitoring
  • AWS Infrastructure Setup
  • Load Balancer Mgmt.
  • EC2, EBS, RDS, S3 Management
  • OS Patches and Upgrades
  • Network Topology Management
  • Backup and Restore Activities
  • AWS Security Group Mgmt.
  • Advanced AWS Features
  • 24x7 Support
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